CUSTOMISED SERVICES
At Rotocoat, a web portal gives customers integrated access to their own customised information, such as order tracking. In 2022, additional options such as quotations and transport planning will be added. At the same time, Rotocoat is developing various apps to support business processes, for example for scanning incoming and outgoing materials and improving technical operational support.
In 2021, Staco introduced the Strength analysis tool on its website, which allows customers to calculate the strength of different types of gratings. Other tools to include gratings in construction software and allow customers to choose specific characteristics for specific applications are under development.
DIGITAL WORKSTATIONS FOR CLEAR PROCESSES
At De Boer Staal, all cutting machines are equipped with digital workstations. To improve the amount of digitally processed orders, the use of tablets to control the digital nesting is being tested. This not only saves paper, but also gives De Boer Staal a better overview of the efficiency of their cutting machines. Research has been conducted into the coding of individual steel plates to increase traceability and link certificates directly to individual steel plates. Digitising freight documents is under investigation as well.
Digital workstations help me to gain on-demand insight into the order status, order book and access to all certifications. It facilitates communication between me and my colleagues about the entire production process. By bundling all information in one system, the process remains clear.
- Eric Barzilaij, production worker De Boer Staal -